Radmin installation fails or I cannot see the remote desktop
In case you get "Radmin installation fails" error or you cannot connect in "Fullscreen" or "View only" modes, please perform the procedure of 'purgecaching':
A. For Windows XP
B. For Windows Vista, Windows 7 and Windows Server 2008
In case your installation still fails please perform the following:
- Create 'Temp' folder on your hard drive (let's assume your hard drive is 'C:').
- Download MSI Radmin Server from our web site and place it into created folder.
- 'Start', 'Run' and execute 'cmd' command. Window with command prompt will appear, type the following command in the command prompt and press 'Enter':
msiexec /i C:\Temp\rserv35.msi /l*v C:\Temp\rs.log
rs.log file will be created inside a 'Temp' directory. It's a plain text installation log that should be sent to us. Please also attach a screenshot of the error you get while installing Radmin if possible.