Radmin Support Center

Troubleshooting tips, technical guides, how to articles, feedback form and more

I can't connect

If you are experiencing issues with establishing Radmin connection please check if you have correctly performed the steps described below:

1. Download Radmin Server 3.x here Radmin server and install it on the remote computer. A remote computer is a computer which you want to gain access to later via Radmin.

2. Download Radmin Viewer 3.x here Radmin viewer and install it on the local computer. A local computer is a computer from which you connect to the remote computer.

3. On the remote computer right click on the blue Radmin icon in the system tray and click "Settings for Radmin server".

image



Click "Permissions", make sure Radmin security is selected and then click the corresponding "Permissions" button.

image



Click "Add user", choose username and password and click OK, OK. Then exit Radmin Server settings.Then please check all the boxes for the desired connection types you want the selected user to have.

image



You are done with the settings of Radmin Server.

4. The port you need to use is 4899. This is a default port, you can change it if you want, in Radmin Server Settings -> Options.

image



5. If the remote PC is located in the same LAN no additional setup is needed. Please proceed to step 6.

If the remote PC is located in a different LAN or is behind a router please download Hamachi from here: Hamachi. Install Hamachi on your local and remote PC. Run Hamachi, click “Power On” button on the lower left part of Hamachi window.



You will get a virtual IP address shown on the upper part of Hamachi window. This IP address will be used for connecting with Radmin. Then please click Create or Join Networks button on the lower right part of Hamachi Window – choose Create a new Network.



Set a desired name and a password for your virtual network. Then on the remote PC please click Create or Join Networks button and choose to Join an existing Network, type in your network name and Password for joining a Network. After you are done, you will see that you will get two or more IP addresses shown while you point your mouse cursor over the Radmin Server tray Icon. Now you are done with setting up a virtual Network.

Also, if you are willing to have a remote access to the workstation behind a LAN with setting up NO third-party software on each PC of if you are looking for accessing remotes from your LAN to the workstations located in different LAN you can use port-forwarding option.

Please, read what port forwarding is here Port-forwarding.
After that, visit this page Port-forwarding guide for Radmin, find you router model and follow the onpage instructions.

6. Again on the remote computer make sure that Windows built-in firewall doesn't block Radmin connection. Open
Start -> Control panel -> Windows firewallgo to Exceptions tab and add Radmin port 4899 as an exception. If you have a proprietary firewall (for example, ZoneAlarm or any other firewall software) refer to its documentation to find out how to create exception for a port.

7. On the local computer open Radmin Viewer, on the main menu click "Connection -> New connection".

image



Enter the IP address of the remote computer into "IP address or DNS name" field. (You have to enter a Hamachi IP address in case if you are connecting over the Internet, please see step 5.) Enter a descriptive name of the connection and click OK.

image



8. Now in order to connect to the remote computer in Full Control mode, right click on the newly created connection, and click Full Control in the context menu.

image

English
Copyright © 2024 Famatech. All rights reserved.

Please Wait!

Please wait... it will take a second!

Radmin Helpdesk